Last Updated: December 31, 2025
At OpenCan.ai, we believe in transparency and user control. We collect only what's necessary to provide our services, and we never sell your personal data to third parties.
This Privacy Policy describes how OpenCan.ai ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our AI assistant platform ("Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Email address, username, password | Account creation and authentication |
| Conversation Data | Messages, prompts, queries | Providing AI responses |
| Uploaded Content | Images, documents | Processing your requests |
| Payment Information | Billing address, payment method (processed by third-party providers) | Processing subscriptions |
| Communications | Support requests, feedback | Customer support |
| Data Type | Examples | Purpose |
|---|---|---|
| Device Information | Browser type, operating system, device type | Service optimization |
| Usage Data | Features used, session duration, interaction patterns | Service improvement |
| Log Data | IP address, access times, pages viewed | Security and debugging |
| Location Data | General geographic location (from IP) | Service localization |
We use the information we collect to:
We understand that conversations with AI assistants may contain sensitive information. Here's how we handle this data responsibly.
Our Service uses AI models from various providers, including Meta's Llama models. When processing your requests:
We may share your information in the following circumstances:
We work with trusted third parties who help us operate our Service:
These providers are contractually bound to protect your data and use it only for specified purposes.
We may disclose information if required by law or in good faith belief that such action is necessary to:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may share information for other purposes with your explicit consent.
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion + 30 days |
| Conversation History | 90 days (or until manually deleted) |
| Generated Content | 30 days (or until manually deleted) |
| Log Data | 12 months |
| Analytics Data | 24 months (aggregated) |
You can request earlier deletion of your data by contacting us.
We implement industry-standard security measures to protect your information:
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights:
To exercise any of these rights, please contact us at info@opencan.ai. We will respond within 30 days.
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.
EU residents have rights under GDPR including access, rectification, erasure, data portability, and the right to lodge a complaint with a supervisory authority. Our legal basis for processing is typically consent or legitimate interest.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Note that disabling certain cookies may affect Service functionality.
We currently do not respond to "Do Not Track" browser signals, as there is no industry standard for this feature.
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Users between 13 and 18 should use the Service only with parental or guardian consent.
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards such as:
Our Service may contain links to or integrate with third-party services. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you access.
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Meta (Llama) | AI Language Models | llama.meta.com/privacy |
| Google AdSense | Advertising (free tier) | policies.google.com/privacy |
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Your continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For privacy-related matters, you may also contact our Data Protection Officer at info@opencan.ai.